Shipping:
You can order products from Turbo Unlimited by following 2 methods:
1) By purchasing online through this site.
2) By calling us with your credit card details.
Your orders are processed in timely fashinon and with great care at Turbo Unlimited.
The orders are generally processed and shipped within 48 hours.
From time to time, this is delayed due to stock levels. If there is a shipping delay, we will notify you.
All items are shipped via United Parcel Services(UPS):
• UPS Ground – Delivery takes 3 to 5 business days to receive your package from the time it is shipped from Turbo Unlimited.
• UPS 2nd Day Air – Delivery takes 2 to 3 business days to receive your package from the time it is shipped from Turbo Unlimited
• Please refer to the UPS website for additional details on various delivery methods.
* For orders shipped outside the continental United States, please contact us for further information.
Return Policy:
All of our items represent great value for money and we hope that you will be delighted with your product. However, if you feel you must return an item, we will try to make this process as simple as possible. All refunds are at the discretion of Turbo Unlimited.
Returns or exchanges are accepted if all of the following apply:
1) All returns must be pre-authorized. No return will be accepted without prior authorization from Turbo Unlimited and it does not include shipping charges.
2) All returns must be in the original packaging and in an unused condition. If the item is missing packaging or in a used condition, an amount will be deducted from the refund.
3) There is a 15% restocking fee for non-defective items.
4) Any items that you want to return for a refund or exchange for a different item, must be done so within 30 days from the date of purchase.
Faulty Products:
In the unlikely event that a product is found to be faulty we will supply a replacement once the original has been returned to us. If an item is returned and found not to be faulty, the customer is liable for all postage costs and no refund will be available. For returns all packaging must be in its original condition.
Order Cancellation:
Customer satisfaction is important to all of us at the Turbo Unlimited.
If your order has not yet been shipped, we can cancel it for you.
If your order is canceled before it ships we will refund the entire amount to your credit card.
Out-of-stock Items:
We make every effort to keep a good stock of all inventory items on our site.
Occasionally, a high-demand item may go out-of-stock. If we are out-of-stock of an item you ordered, we will notify you via email. Any changes will be reflected on your order total, as well as your shipping confirmation.
* For any additional information please contact us.
